Computer Repair:

Fast-teks will fix and repair common issues such as:

• Slow Computer
• Virus & Spyware Infections
• Network Connectivity Problems
• Shuts Down Randomly
• Blue Screen Of Death (BSOD)
• No Video
• Won't Boot Into Windows
• Broken LCD Laptop Screens
• Failed Hard Drives
• And more...

Our experience is far to deep to list all our services. If you have a computer problem we have the solution. We work on servers, laptops, desktops and printers.

Server Installation and Support:

Fast-teks server solutions help businesses increase data availability and organize file sharing to keep operations running smooth. Simply put, our servers can help your business do more with less. Business servers offer many benefits over simple networking. With a centralized server, users and administrators can enjoy many services that were once unavailable to them before:

• Centralized Security
• File and Print Sharing
• Centralized Virus and Spyware Management
• Data Backup

Fast-teks offers many options when it comes to your office server, including Windows Server 2008, Windows Small Business Server 2003, Windows 2003 Server, Exchange 2003, and more. Call one number for server sales, installation, and service.

Anti-virus and Internet Security Solutions:

At any given time, thousands of computer viruses, worms and spyware are in circulation on the internet. Millions of users with always-on high-speed internet connections are prime targets for email attacks, identity theft, and malicious hacker programs.

Fast-teks provides software and hardware solutions to remove and combat continuous attempts by unknown internet predators.

Tough on threats

• Block poisoned web pages in real time
• Detect and remove Viruses, Spyware, Rootkits, Worms and Trojans
• Protect against exploits that automatically download dangerous content to your computer without your knowledge while you are surfing the Internet
• Stops spam without blocking the mail you want

Easy on you

• Simple set-up and automatic updates
• Auto-scheduled scanning and updating
• Fast-teks experts help you with support and updates

Fast-teks is an authorized AVG Gold Reseller

Managed Services:

Fast-teks Managed Services acts as your internal IT department to provide routine computer system maintenance for your existing equipment and includes remote technical support using our world-class software. With Managed Services from Fast-teks, provides a single point of contact and accountability for all hardware, software and computer-related services. Every aspect of your company network is managed through our offices. If at any time you are not completely satisfied with Fast-teks Managed Services, you can exit the program with no strings attached. In fact, we'll even help you make the transition. We're confident that you will be delighted with our service.

WHY DO YOU NEED MANAGED SERVICES?

We find that our clients save money by proactively maintaining their computer systems instead of paying us to bring their computers back from a critical situation. Proactive maintenance combined with industry best practices minimizes cost, downtime and keeps employees productive. Fast-teks Managed Services also gives your employees direct access to our helpdesk where our technicians solve up to 70% of all technical support issues remotely! Our quick response coupled with a comprehensive maintenance plan will dramatically improve the reliability of your computer systems and reduce your overall investment in computer-related services.

Data Backup and Recovery:

When it comes to protecting valuable computer data, most of us know that we should be making regular backups because a system failure would cause unthinkable hardship. Even with this knowledge, many customers live through each day without a backup for accounting data, databases, digital photos and other important files that are irreplaceable. Fast-teks is focused on providing solutions that help small businesses and home users protect their data without investing a lot of time and energy. For protection and complete recovery of data customers turn to Fast-teks experts.

Website Design and Hosting:

An organizations website is much more than just another communication vehicle for the internet. Fast-teks develops custom websites that build brands, promote products and enable ecommerce solutions. We specialize in bringing business online with innovative technologies and world class design. Successful website design lies in its ability to combine rich content and innovative design with intelligent applications. We use state of the art technology along with our understanding of business processes to create a dynamic website that interacts with users and reflects the image of your organization. Fast-teks works closely with customers to develop a fully integrated web presence that bridges the gap between internet technology and specific business goals.

Technology Consulting:

Deciding on the right technology solution for home or business can be overwhelming. Fast-teks conducts a rapid, high-value assessment to identify opportunities for lowering expenses and improving computer systems and business processes. We identify residential and small business technology solutions to solve problems and save money. Fast-teks takes the confusion out of computer hardware, software, networks and training by providing complete customer solutions.

Troubleshoot and Repair:

Most home office users don't have time to hassle with bringing a computer to a retail repair shop. Why make customers go through the process of unplugging all the wires, packing the PC up in the car, dropping it off for several days, going back to pick up the PC and attempting to set it all back up again. Fast-teks makes it easy by going directly to the customer's home or office to handle their computer troubleshooting and repair needs. Fast-teks makes it convenient for customers to get their problems solved quickly. In extreme circumstances Fast-teks will pick up the PC, repair it in-house and deliver it back to the customer ready to plug and play. Repair services include:

• PC Check-Up: Clean debris and dust from case, fans, defragment hard disk drive.
• Diagnostic: Troubleshoot system to see if there are any unseen problems.
• Spyware/Virus Removal: Fast-teks will remove harmful programs on your PC including but not limited to, Trojan horse programs, Viruses, Spyware, Adware, Hijacker, and BHOs
• PC Clean: Dust and clean fans and drives.
• Data Migration (Transfer): transfer data or files from one computer to another
• Operating System Installation: Update or installation of Windows operating systems.
• Card Installation: Installation of an internal expansion card to your PC or notebook.

Software Training:

Fast-teks is focused on personalized training for QuickBooks, MS Office, Photoshop and other products. Getting the right advice on how to best use software applications is important. Often it is easier to be shown the way by someone who knows the software to get you going quickly. Fast-teks not only shows clients the recommended ways of setting up a business, but also provides procedures for managing accounting books, designing websites and more to ensure they have it right the first time. How much does it cost to waste 5 minutes here, 10 minutes there? When you add it up over just one year you will see that the time cost alone is staggering. Our training can remove those costly moments of indecision and save you time and frustration.

Remote Managed Services:

Ever wonder how your competitor keeps their computer systems running smoothly? It's not just about monitoring that only lets you know something is wrong. It's not just about remote access that only lets you react to a problem. It's about a proactive, best-practices approach to keep your computer systems running smoothly. Remote Managed Services is the next evolution in computer systems management. Potential problems are prevented with Fast-teks managed services. Computers stay working and people remain productive. When problems occur, we respond within minutes. Contact Fast-teks today for a free consultation and network review.

Network Monitoring and Management:

Proactive monitoring is critical to the security, performance, and reliability of any computer network. We will remotely monitor your network and servers to identify and resolve minor issues before they cause business disruption. From hardware and software inventory to network usage and server uptime, Fast-teks provides your business with network monitoring and comprehensive reporting. Don't risk business downtime, call Fast-teks for a network assessment today!

Remote Data Backup:

Don't let your business data disappear! Fast-teks offers easy affordable remote data backup services. If something goes wrong, you still have a copy. All data is secured before being backed up for peace of mind. Never miss a backup with our scheduler software. Your data is stored safely at our secure remote backup center.

Computer and Network Security:

No matter how large or small your network is, network security should be your number one concern. All networks are vulnerable to hackers, blended attacks, and malicious programs without solid protection. Fast-teks can determine which products work with your network and computer processes. Fast-teks network security experts can review your network and set up multiple levels of security. Our certified technicians are well versed in security issues and solutions. They will insure that your software is fully updated with the latest security patches, install or test your firewall, and look for possible areas of backdoor access.

Shared Internet Office Solutions:

Share a single broadband connection with your entire office. Fast-teks offers Internet connection sharing Routers, Switches, and Access Points with advanced security features. Let us help you jump start your business network by connecting local wired and wireless PCs, and remote or traveling users to your office network with secure access.

Email Server and Mobile Device Support:

Greater reliance on email for business has increased messages sent and received to coworkers, customers, and suppliers. Employees look for efficient access to e-mail, contacts, calendars and more no matter where they are or what type of mobile device they are using. Fast-teks supports Exchange, SharePoint, Citrix servers and more with mobile device access.

Office Relocation and Setup:

When you move office computers to a new location, the challenge is getting everything installed and working properly. Managing the hardware installation process takes time and planning. We even help customers pack and ship computers and unpack them at the new office. Our technicians can work with you to coordinate a smooth, timely, and affordable on-site installation.

QuickBooks Training:

QUICKBOOKS EXPERTS SHOW YOU HOW TO SAVE TIME & MONEY

With one of our qualified trainers, you can become a professional user of the QuickBooks program, its features, and its interface. Our trainers teach your clients how to create, use and maintain small business books with ease. Fast-teks provides custom training to meet your specific needs for a high level of satisfaction.

QUALIFIED TRAINERS WILL SHOW YOU HOW TO:

• Create, use and maintain your small business books with ease
• Keep track of your payables and receivables
• Plan your business budget
• Avoid mistakes and increase monthly revenues

Wireless Networking:

Fast-teks helps customers share internet access through a single wireless router. This saves customers the trouble and expense of running cables throughout their home or office. Wireless networking provides mobile users with laptops and handheld devices convenient access from any point within range of the router. All computers on a wireless network can share printers, files, graphics and multi-user applications connected anywhere in the home or office. Most wireless routers can be purchased with encryption technology for secure communications. This is an added level of protection to help prevent intruders from accessing the computers on a wireless network.

High Speed Cable DSL Modem Setup:

There are millions of High speed DSL and Cable internet subscribers throughout the United States. The numbers continue to increase as provider competition drives down monthly costs. Many small office and home office (SOHO) computer users rely on the internet for daily correspondence and business transactions. Often a technician is required to install and resolve equipment connectivity issues. Fast-teks provides DSL and Cable modem setup with internet access to multiple computers in one location.

Audio/visual:

Did you just get a new T.V and need it set up? Want to set up your ultimate surround sound experience? Maybe you've always wanted to install a custom movie room? Whatever your audio/visual needs, Fast-teks can do it! Fast-teks provides professional, affordable installation services for all of your audio/visual needs. Many people do not realize that the peripherals such as the wires and connectors are just as important as the A/V equipment itself. A fasttek representative will guide you through this process to make it the most enjoyable experience for you and your family.

We treat your new investment with care and respect. That's why our installation specialists will wear white gloves and shoe covers to ensure that we do not leave any dust/dirt behind. We also take care of vacuuming, and removal of trash. We realize that were guests in your home, and our goal is to do the job right the first time without leaving so much as a trace behind.

• Certain installations may result in additional charges. Fast-teks representative will provide an estimate of additional charges during the pre-installation survey.
• Fast-teks will not move or install any type of electrical outlets, for these services please contact an electrician.
• The previous services are for residential use only.

Additional Services:

• Media center setup: Fast-teks can hook up your media center PC to your TV and home entertainment system.
• Game center Setup: Fast-teks will set up your console or PC for online gaming. We can also set up either wired or wireless network that is safe and secure for your children to play online games.
• Web TV setup: Fast-teks can set up your WebTV hardware and service and configure your existing ISP setting to WEBTV
• Digital camera Setup and Training: Fast-teks can help you set up and install your digital camera software to your existing computer. We will cover all the basic functions you will need to know to effectively use your new camera. Training will cover: transferring your photos from your camera to your PC, basic photo editing, making a photo slide show, and sharing photos with family and friends.
• MP3 Setup and Training: Fast-teks will help you with quick and easy training on how to operate your new MP3 player.
• Universal Remote Setup: Fast-teks will setup and demonstrate how to use your new universal remote.
• Video to DVD Transfer: Fast-teks can transfer up to 2 hours of your personal home videos to DVD format.
• Voice Over Internet Protocol (VOIP) Telephone Setup: Fast-teks can install and configure your VOIP router, optional connection to existing phone network and disconnection from telephone NID.